China Banking Corporation, better known as China Bank, has been serving its customers — businessmen, entrepreneurs, families, and individuals — for more than a century now. What is the secret to China Bank’s longevity and stellar reputation? Here are three principles that the banking institution credits to its success.
Strong roots
No other bank in existence today in the Philippines has roots that run as deep as China Bank. The bank first opened its doors in its office on Calle Rosario in Binondo in 1920, founded by Dee C. Chuan, a leading business leader and philanthropist, Don Albino Sycip, known as the Dean of Philippine Banking, and ten other prominent businessmen of the era. They ran the bank with a modern Chinese organization structure and guided by the principle of xinyong or trustworthiness — a quality precious to the way Chinese merchants do business then and today.
With a deep understanding of the banking needs of the entrepreneurs and a keen eye set to the future, China Bank steadily grew. Though the bank had to weather many challenges through the years, it built enduring relationships with generations of customers and cemented its place among the Philippines’ strongest and most trusted banks.
“We have been in business with China Bank exclusively — we don’t do any other business with other banks. We think that China Bank is quite understanding and ready to support us,” said Marcelo Co of the Co Ban Kiat family.
People First
China Bank, in its more than century-long existence, recognizes that its biggest competitive advantage is and will always be the professional, competent, and dedicated men and women who have kept the bank’s legacy of trust, resilience, and innovation strong through the years.
“Aside from the trust and support that we receive from our customers and shareholders, Chinabank wouldn’t be where it is today, if not for its greatest asset — our employees,” Tani Michelle Cruz. Human Resource Group Head shared. “We are deeply committed to fostering continuous development and meritocracy to attract, develop, and retain the best people to serve our customers. We take pride in being an equal opportunity employer, providing rewarding careers in a safe and inclusive workplace.”
For over a century, China Bank has inarguably built a reputation of trustworthiness and reliability with its people and the banking public by upholding the highest governance standards and meeting the stakeholders’ growing expectations.
Tradition together with Innovation
China Bank has only grown stronger in the century of its existence because, while steeped in tradition, it has kept pace with digital innovation with a pioneering spirit. While its values remain the same, it has encouraged new thinking to keep up with the growing financial needs of its customers who are not only businessmen and entrepreneurs, but also for individuals and families.
“We have been investing heavily on innovation to deliver everyday banking solutions that are simple but powerful,” China Bank’s Innovation and Transformation Segment Head Dr. Delfin Jay Sabido explained. “In the midst of our digital transformation, we are undertaking more product innovation, process automation, front and backend functions and upgrades of our digital banking capabilities to deliver better customer and employee experiences and address the evolving needs of our growing client base.”
Today, China Bank remains solid, trustworthy, and stronger than ever. From Binondo, to over 600 branches nationwide and available virtually anywhere online, Chinabank is at your service and committed to making your success its business.
Catch the segment featuring China Bank on Nov 19 2023 at 8PM on CNN Philippines.
PHOTO CAPTIONS:
The original China Banking Corporation Building in Binondo
China Bank’s present Main Office in Makati City
Service Awardees
Tani Michelle Cruz. Human Resource Group Head
Dr. Delfin Jay Sabido, Innovation and Transformation Segment Head
